Privacy Policy

Last updated: 14 August 2025

This policy complies with the Australian Privacy Act 1988 and the Privacy Amendment (Notifiable Data Breaches) scheme.

1. Information We Collect

Personal Information

We collect personal information in accordance with the Australian Privacy Principles (APPs):

• Identity Information: Name, date of birth, email address, phone number
• Account Information: Username, password, gaming preferences
• Device Information: IP address, device type, browser information
• Gaming Data: Game history, achievements, virtual currency balances
• Communication Records: Support tickets, feedback, newsletter subscriptions

Sensitive Information

We may collect sensitive information only with your explicit consent for:

• Age verification (required by Australian law for gaming services)
• Responsible gaming support if requested

2. How We Collect Information

We collect information through:

• Direct interaction when you register, play, or contact us
• Automated technologies including cookies and analytics
• Third-party services (with your consent)
• Age verification services as required by Australian law

3. How We Use Your Information

We use your personal information for purposes that are reasonably necessary for our business functions:

• Service Provision: Operating the game, managing accounts, processing transactions
• Legal Compliance: Age verification, responsible gaming obligations
• Communication: Customer support, updates, promotional materials (with consent)
• Security: Fraud prevention, account security, platform integrity
• Improvement: Analytics, research, service enhancement

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information only in these circumstances:

• Service Providers: Trusted partners who assist our operations (under strict confidentiality)
• Legal Requirements: When required by Australian law or court orders
• Safety: To protect rights, property, or safety of users or public
• Business Transfers: In case of merger or acquisition (with notification)
• Consent: When you specifically authorize disclosure

5. Data Security

We implement comprehensive security measures compliant with Australian standards:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with restricted access
• Regular security audits and vulnerability assessments
• Staff training on privacy and security protocols
• Incident response procedures for data breaches

6. Data Retention

We retain personal information only as long as necessary for:

• Providing our services
• Meeting legal obligations (including 7-year financial record requirements)
• Resolving disputes
• Enforcing agreements

Inactive accounts are deleted after 3 years unless legally required to retain data longer.

7. Your Privacy Rights Under Australian Law

Under the Australian Privacy Act 1988, you have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Complaint: Lodge complaints about privacy practices
• Consent Withdrawal: Withdraw consent for marketing communications

8. Cross-Border Data Transfers

Your personal information may be stored and processed in Australia and other countries where our service providers operate. We ensure adequate protection through:

• Contractual safeguards with service providers
• Compliance with Australian privacy requirements
• Use of countries with adequate privacy protections

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for detailed information.

10. Children's Privacy

Our service is restricted to users 18 and older. We do not knowingly collect personal information from minors. If we discover we have collected information from someone under 18, we will delete it immediately.

11. Marketing Communications

We may send promotional communications only with your consent. You can opt-out at any time by:

• Clicking unsubscribe links in emails
• Contacting support@outbackfortune.com
• Updating your account preferences

12. Data Breach Notification

In compliance with the Notifiable Data Breaches scheme, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals of any eligible data breaches within 72 hours of discovery.

13. Privacy Complaints

If you have concerns about our privacy practices:

1. Contact our Privacy Officer at privacy@outbackfortune.com
2. We will investigate and respond within 30 days
3. If unsatisfied, you may complaint to the OAIC at oaic.gov.au

14. Updates to This Policy

We may update this policy to reflect changes in law or our practices. We will notify you of significant changes by email or prominent website notice.

15. Contact Information

Privacy Officer: privacy@outbackfortune.com
General Inquiries: support@outbackfortune.com
Address: [Australian Business Address]
ABN: [Australian Business Number]